v0 App

1. Introduction

FLOWsy GmbH ("we", "our", or "us") operates the Dating Academy mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not download, install, access, or use the App.

2. Data Controller

FLOWsy GmbH

Inselstrasse 10

10179 Berlin

Germany

Contact Email: contact@ai-fy.io

Website: https://ai-fy.io

3. Information We Collect

3.1 Account Information

Email Address: Collected during account registration for authentication and communication purposes
Password: Stored securely using industry-standard encryption (hashed, not stored in plain text)

3.2 Profile Information

Name: Provided during onboarding
Birthday: Collected to personalize your experience
Preferred Language: To provide the App in your preferred language
Dating Goals: Information about your dating objectives
Experience Level: Your self-reported dating experience level
Major Interests: Topics you're interested in learning about

3.3 Usage Data

Lesson Progress: Information about which lessons, strategies, and tactics you have completed
Game Performance: Scores and feedback from dating scenario simulations
App Usage: How you interact with the App features

3.4 Subscription and Payment Information

Subscription Tier: Your subscription status
Subscription Dates: Start and end dates of your subscription
Payment Provider: The payment platform used (Apple)
Transaction IDs: Payment transaction identifiers from the payment provider

Note: We do not collect or store full payment card details. All payment processing is handled by Apple through their in-app purchase system.

3.5 Device and Technical Information

Device Information: Device type, operating system, and app version
Usage Analytics: Aggregated analytics data to improve App functionality
Crash Reports: Technical information about App crashes

4. How We Use Your Information

We use the collected information for the following purposes:

4.1 Core App Functionality

Authentication and account security
Personalization of dating coaching content
Progress tracking and lesson completion
Feature delivery and dating scenarios

4.2 Service Improvement

Analytics to understand user interactions
Bug identification and fixes
Performance optimization

4.3 Communication

Account management notifications
Subscription and billing information
Customer support responses

4.4 Legal Compliance

Compliance with applicable laws and regulations
Fraud prevention and abuse detection

5. Third-Party Services and Data Sharing

We use the following third-party services that may collect or process your information:

5.1 Analytics Service: PostHog

Purpose: Analytics and user behavior tracking

5.2 Backend and Database: Convex

Purpose: Cloud backend services and database hosting

5.3 AI Service: OpenAI

Purpose: Powering AI-powered features and chat functionality

5.4 Cloud Storage: Google Cloud Storage

Purpose: Storing and delivering video content

5.5 Email Service: Resend

Purpose: Sending authentication codes and account-related emails

5.6 Payment Processors

Apple App Store: For iOS in-app purchases - Privacy Policy

5.7 Data Sharing Limitations

We do not sell your personal data to third parties
We only share data with third parties as necessary to provide App services
All third-party services are bound by privacy agreements

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Encryption: Passwords are hashed using industry-standard algorithms
Secure Storage: Data is stored in secure, encrypted databases
Access Controls: Limited access to personal data on a need-to-know basis
Regular Updates: We regularly update our security practices to address vulnerabilities

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data:

7.1 Access and Portability

You can access your profile information through the App's settings. You can request a copy of your data in a portable format.

7.2 Correction

You can update your profile information directly in the App settings.

7.3 Deletion

You can request deletion of your account and associated data by contacting us at contact@ai-fy.io. Upon deletion, we will remove your personal data, except where we are required to retain it by law.

7.4 Subscription Management

You can manage your subscription and cancel through your device's App Store settings (iOS). Subscription cancellation is handled by Apple, not through the App.

7.5 Analytics and Tracking

You can opt-out of analytics tracking through your device settings. Note: Some basic functionality may require minimal data collection.

7.6 GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

Right to access your personal data
Right to rectification (correction)
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent

To exercise these rights, contact us at contact@ai-fy.io.

8. Children's Privacy

The App is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at contact@ai-fy.io, and we will delete such information.

9. Data Retention

We retain your personal information for as long as necessary to:

Provide the App services to you
Comply with legal obligations
Resolve disputes and enforce agreements

When you delete your account, we will delete or anonymize your personal data within a reasonable timeframe, except where retention is required by law.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

Posting the new Privacy Policy in the App
Updating the "Last Updated" date at the top of this Privacy Policy
Sending you an email notification (if we have your email address)

Your continued use of the App after any changes constitutes acceptance of the updated Privacy Policy.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt-out of the sale of personal information (we do not sell personal information)
Right to access your personal information
Right to deletion of personal information
Right to non-discrimination for exercising your privacy rights